Your front desk, always answered.
Filo is the AI voice receptionist for aesthetics clinics. It answers every call in your patient's language, books treatments into the right doctor's calendar, and never puts anyone on hold.
Answers 24/7 · Speaks English, Spanish & Italian · Books in real time
Good afternoon, Aurora Aesthetics - this is Filo. How can I help?
Your front desk is leaking revenue - quietly, every day.
Most clinics don't have a staffing problem. They have a revenue-leakage problem.
Missed calls
Patients call when they're ready to book. If no one picks up, most never call back. Around 1 in 4 inbound calls go unanswered.
Frequent no-shows
Empty appointment slots mean lost revenue and wasted chair time.
Administrative overload
Your team loses hours every week to booking, confirming and rescheduling.
Lost follow-ups
Patients drift away after a visit because nobody brings them back.
From first call to returning patient.
Filo answers on your existing number and writes straight to your calendar - in real time.
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Patient calls
Your existing clinic number. Nothing to change.
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Filo answers instantly
Greets by clinic name, in the patient's language.
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Understands the request
Booking, reschedule, cancel, or a question.
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Acts in real time
Writes the appointment into your scheduler.
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Confirms
Sends an SMS or email. Escalates anything complex to your team.
One receptionist. Everything the desk needs.
Filo handles the whole booking call end to end - calmly, and correctly.
Answers 24/7, in their language
A warm, unhurried voice in English, Spanish or Italian - never robotic, never a chatbot.
Books real appointments
Collects the details, reads them back, and only books after a verbal confirmation.
Doctor-aware scheduling
Offers only the slots that fit each doctor's shifts, skills and treatment durations.
Knows your returning patients
Recognises them by phone and date of birth, and reuses their record - no re-asking.
Gets the fragile details right
Phone numbers digit by digit, name spellings, email - the things humans most often mishear.
Knows when to hand off
Medical or out-of-scope questions go straight to your staff. No guessing, ever.
It writes to a real, doctor-aware calendar.
Dr. Marin
Injectables
Dr. Costa
Skin & laser
Consultation
10:00 · L. Romano
Lip filler
11:30 · A. Bianchi
HydraFacial
15:00 · New booking
Chemical peel
16:30 · M. Greco
Filo respects every doctor's shifts, skills and treatment times - and colour-codes the day so your team reads it at a glance.
One AI employee. Four ways it pays for itself.
Missed-call recovery
Capture the bookings that would otherwise slip away.
Upsell & reactivation
Suggest the right add-on, and bring quiet patients back.
No-show prevention
Confirmations, reminders and easy rescheduling keep chairs full.
Front-desk efficiency
Less repetitive admin, more time for patients in the room.
Works with the tools you already use.
Filo plugs into your calendar and clinic software and keeps appointments, availability and patient communication in sync - set up in minutes, with no change to how your team works.
- Plug into your calendar
- Real-time sync
- No workflow changes
- Live in days
Patient data, handled the European way.
GDPR-compliant
Processed under GDPR, stored securely on EU-based infrastructure.
End-to-end encryption
Calls, transcripts and appointment data encrypted in transit and at rest.
Transparent by design
Filo always identifies itself as an AI assistant, aligned with the EU AI Act.
You stay in control
Full call logs, conversation history, audit trails and configurable retention.
Administrative only
Filo handles scheduling and communication - never diagnosis or medical advice.
Human handoff
Complex requests and clinical questions transfer to your team instantly.
What a calmer front desk is worth.
- Missed-call recovery+€3,750
- No-show prevention+€1,350
- Upsell & reactivation+€1,200
- Front-desk efficiency+€400
Illustrative, based on ~500 monthly inbound calls, a €150 average appointment value and conservative conversion assumptions.
Ready for a front desk that never misses?
See Filo answer a live call and ask your clinic's specific questions.
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Schedule a demo
See the AI receptionist in action.
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Get a custom proposal
Pricing tailored to your clinic's size and needs.
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Go live in days
We handle the integration with your existing systems.