The AI receptionist built for aesthetic clinics
Every consultation enquiry answered in seconds, in the patient's own language - and booked into the right doctor's calendar while your team stays with the patients in the room. It's the reception module of Filo - the Revenue OS for private clinics.
Answers 24/7 · Speaks English, Spanish & Italian · Books in real time
High-value treatments deserve better than voicemail.
Missed calls are missed treatments
A single unanswered enquiry can be a €500 treatment or a consultation booked with the clinic next door.
Patients call in every language
International patients expect to be understood - in English, Spanish or Italian - from the first hello.
The desk is busy being present
Your front desk is welcoming patients, not waiting by the phone. Filo takes the calls they can't.
How Filo works in an aesthetic clinic
Filo runs your front desk: calls, chats and follow-ups, trained on your treatments, doctors and rooms.
Answers every enquiry, 24/7
Consultation requests at midnight or mid-treatment - answered instantly, never put on hold.
Books doctor-aware appointments
Offers only the slots that fit each doctor's shifts, skills and treatment durations.
One inbox for every channel
Phone, WhatsApp, Instagram and email held in a single conversation per patient.
Recognises returning patients
Regulars are recognised by phone and date of birth - no re-asking, no friction.
Handles data with discretion
GDPR-compliant and encrypted - the standard your patients expect from a clinic.
Hands off when it matters
Medical questions go straight to your team. Filo books; it never advises.
See Filo answer for your clinic
Book a 20-minute demo and hear Filo take a live consultation call, in your patients' languages.