The AI receptionist for busy veterinary clinics
A worried owner at 6am, a vaccination booking, a post-surgery check - Filo answers every call in the owner's language, flags what's urgent and books the right vet, while your team stays with the animals. It's the reception module of Filo - the Revenue OS for private clinics.
Answers 24/7 · Speaks English, Spanish & Italian · Books in real time
Worried owners call - your team is mid-consult.
Urgent calls come at all hours
A worried owner calls once. If nobody answers, they head to the nearest emergency clinic - and often stay there.
Owners call in every language
Tourists, expats, locals - owners expect to explain their animal's problem in their own language.
The team is hands-on
Consults, surgery, recovery checks - nobody at a small clinic can sit by the phone all day.
How Filo works in a veterinary clinic
Filo answers, listens for urgency and books - trained on your services, vets and visit types.
Answers every call, 24/7
Emergencies and routine enquiries picked up in seconds, day and night.
Flags urgency, books fast
Worried owners are offered the earliest suitable slot - and your team is alerted.
Books the right vet and visit
Species, visit type, duration and vet handled in a single booking.
Keeps vaccinations on schedule
Vaccination and check-up reminders that actually bring patients back in.
Knows every owner and animal
Recognises returning owners and their animals - history at hand, no re-asking.
Hands off clinical questions
Symptom and treatment questions go to your vets. Filo books; it never advises.
See Filo answer for your clinic
Book a 20-minute demo and hear Filo take a live call from a worried owner.