Every call to your fertility clinic, answered with care
For patients, the first call is a big step. Filo answers in their language, books the first consultation with the right specialist, and never leaves an anxious caller on hold. It's the reception module of Filo - the Revenue OS for private clinics.
Answers 24/7 · Speaks English, Spanish & Italian · Books in real time
Patients call when the moment is right for them.
Every call carries weight
Patients often call after months of deliberation. A voicemail can send them to the next clinic on the list.
Cycles don't keep office hours
Treatment runs on precise timing - patients call evenings and weekends to move scans and confirm next steps.
Patients from everywhere
International patients call in their own language, across time zones - exactly when your desk is busiest or closed.
How Filo works in a fertility clinic
Filo carries every enquiry from first message to booked consultation - across phone, WhatsApp and email.
Answers day and night
First enquiries and rescheduling requests handled on the spot, whenever they arrive.
Books the right specialist
First consultations, follow-ups and monitoring visits placed in the right doctor's calendar.
Every channel, one thread
Phone, WhatsApp, Instagram and email in a single conversation per patient.
Knows each patient's journey
Returning patients are recognised - no one repeats their story at the front desk.
Discreet by design
Sensitive conversations handled with care, and personal details kept private and secure.
Hands over gracefully
Clinical questions reach your care team with full context, never a cold transfer.
See Filo answer for your clinic
Book a 20-minute demo and hear Filo book a first consultation end to end.