At a glance
- Works with any provider that supports IMAP and SMTP - clinic hosting, Zoho, Fastmail and more.
- Filo reads and answers booking emails in the patient's language, from your domain.
- Confirmations and reminders sent from the same address patients already trust.
Your domain, any provider.
Not every clinic runs on Gmail or Outlook. If your mailbox lives on your own domain - with your hosting company, a regional provider or an on-prem server - Filo connects via standard IMAP and SMTP credentials. No migration, no new address for patients to learn.
Same inbox workflow, fully automated.
Filo monitors your clinic mailbox, understands each booking request, replies with real availability and books the appointment once the patient confirms. Complex or medical threads are handed to your team untouched - and everything Filo sends goes out from your clinic's own sender, so patients see one trusted address.
See Filo and Custom SMTP working together.
Book a demo and watch Filo answer, book and stay in sync with your setup.